Telcom Kenya is facing a major challenge from it’s competitors who come up with new tariffs. North Rift Telcom sales manager Moses Aballo says that they are facing stiff competitions from other companies especially Safaricom and have embarked on monthly product campaigns to educate the public. Aballo said many people in the North Rift are computer illiterate so the company is set to sponsor events and use public forums to reach the public. He however noted that they were able to connect at least 189 customers in a promotion that lasted for 3 days and which saw them offering first hand services with immediate feedback to build on it. Telcom Kenya has introduced new products mainly Telcom wireless to the market with reduced prices. ENDS…………CAROLYNE.KOECH
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